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Security & trust

Your people's data, treated like ours.

An HR system holds some of the most sensitive records a business keeps. Here's how we protect them.

UK-hosted

Everything stays in UK data centres, with files and attachments stored on Wasabi's UK region. We are registered with the ICO and provide a Data Processing Agreement on request.

Encryption everywhere

TLS for all traffic in transit and AES-256 for data at rest. Backups are encrypted and held in separate storage with their own credentials.

Built for sensitive records

Sickness records, fit notes and case files are special category data. Role-based permissions keep them to the people you authorise, and every access is logged.

Strict access controls

Granular role-based permissions, company-scoped data on every request, and optional two-factor authentication for every account. We log every privileged action.

You own your data

Export your records at any time. If you cancel, we keep your data for 30 days then permanently delete it. No hostage-taking.

99.9% uptime target

We target 99.9% monthly uptime, with automated monitoring and alerting, encrypted daily backups and a documented incident response process.

Who controls what

You are the controller of your employees' data. We are your processor, and we hold it only on your instructions under our Data Processing Agreement, which satisfies Article 28 of the UK GDPR and is available on request. We never use it for any purpose of our own, and we never use it to train AI models. Our privacy policy sets out the detail, including how we handle health data.

Compliance & certifications

Teamli is built and operated to industry-standard security practices. We're happy to share our security documentation, DPA and incident response process with prospective customers under NDA.

  • UK ICO-registered
  • UK data residency - platform and file storage both hosted in UK data centres
  • Data Processing Agreement available on request, satisfying UK GDPR Article 28
  • SOC 2 Type II - working towards certification
  • Cyber Essentials - working towards certification
  • Sub-processor list maintained and available on request

For security questions or to request our security pack, email hello@teamli.co.uk.

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