RTW interviews support employees returning to work:

When Interviews Are Triggered:

  • Return from sickness absence
  • After long-term absence
  • When absence threshold is met
  • Pattern detection triggers interview

Conducting an Interview:

  1. Go to RTW → Interviews
  2. Find the interview to conduct
  3. Review employee absence history
  4. Complete interview questions:
  • Reason for absence
  • Current health status
  • Support needed
  • Work adjustments required
  1. Document outcomes and actions
  2. Submit interview

Interview Questions:

  • Reason for absence
  • Current health/capability
  • Support or adjustments needed
  • Any concerns about return
  • Follow-up requirements

Outcomes:

  • Fit to Return: Employee can return normally
  • Phased Return: Gradual return to full duties
  • Adjusted Duties: Temporary work adjustments
  • Further Support: Additional support required

Follow-Up Actions:

  • Schedule follow-up reviews
  • Arrange support or adjustments
  • Monitor return progress
  • Document any concerns

Best Practices:

  • Conduct interviews promptly
  • Be supportive and understanding
  • Identify support needs early
  • Document everything
  • Follow up as needed